Returns without a ReceiptĪny request for a refund without a receipt requires management approval. Returns with a gift receipt will receive a merchandise credit card that is not redeemable for cash.Ĭheck purchases require a 10 business day waiting period for cash refunds refunds issued within the waiting period will receive a merchandise credit card that is not redeemable for cash. You will receive a refund in the same form of payment used on the original purchase if you paid by credit, gift card, or merchandise credit.Ĭash and debit card purchases will be issued for a store credit that is redeemable for merchandise or a cash refund. Your merchandise must be in new, unused condition and include the original packaging, tags and/or instructions. You may return or exchange most merchandise* within thirty (30) days with your packing slip. Here is our detailed return policy which will help you with your return: Please be sure to keep your sales receipt or packing slip for all refunds and exchanges. Simply open a return request on your Orders page. We understand that there may be times when you need to return something you have purchased, so we've made our return policies hassle-free. Please note that FedEx, USPS, and Bubble Sharks do not refund shipping due to these such delays.Īt Bubble Sharks your satisfaction is very important to us. In the event that your order might be delayed due to the weather please contact the shipper directly to verify the rescheduled delivery. Please note that USPS/FedEx does not provide guaranteed delivery in the event of extreme weather conditions that may cause delays. If you have any questions about our shipping rates or about your order, please call our Customer Support Team at (929) 276-9573. We are unable to ship internationally and to freight forwarding companies. In order to meet our estimated shipping dates, we might not be able to change or cancel an order once it is submitted.
When an order is placed at, the order immediately begins processing. All orders are processed for shipment within 48 hours. Please note that shipping charges are calculated on an order's subtotal before any discounts or reductions are taken. Your total shipping charges are based on the shipping methods selected, the subtotal of your order and any applicable surcharges. We strive for extremely fast shipping, and aim to deliver all orders within 2-5 business days.
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